The teenager helps the elderly with their tech questions.
Luke Igel, an 18-year-old student at Providence Academy and the founder of the Advice for Your Device initiative, has always been “the tech guy” at his home. “My grandpa always comes over when there’s an issue with his iPad,” he says. Noticing the popularity of the Lodge (located next to the Chaska Community center, serves folks ages 55 and over, offering a large gathering space and more) and aware of the broad applicability of his grandfather’s demand of technical assistance, Igel decided to extend his service beyond his family.
In the spring of 2016, he approached Joan Seedorf, recreation supervisor of the Chaska Parks & Recreation, about his idea. Seedorf, immediately recognizing the value in Igel’s proposal, collaborated with him for a trial program. “I started visiting the Lodge every week with a laptop and my grandpa’s printer in hand and did one-on-one sessions with anyone in need—typing and printing the instructions, so they can keep track of everything,” Igel says.
While the joy of problem-solving and the practical benefits to the elderly inspire Igel’s persistent devotion, the connection that is forged with the older participants is what Igel cherishes the most. “Once you become part of the community at each location, the actual tech side is secondary,” he says.
After almost two years, the program has made great progress in the community in bridging the digital divide between the younger and older generations, having helped address common problems, such as downloading apps, keeping track of passwords and sending messages. Igel’s effort is also greatly appreciated by the elder participants. “Luke is fantastic. I really admire him,” says Cathy Pass. “The program is a great resource for us seniors. I did not feel intimidated at all in this environment, nor did I feel a generation gap,” says Frieda Olin, another participant.
The program is currently available at The Lodge, Summerwood of Chanhassen and the Chanhassen Senior Center every Wednesday during the summer with some additional sessions during breaks in the school year. Igel and five other volunteers, who he recruited from his school, cycle among these locations to provide assistance. For more information and scheduling, visit adviceforyourdevice.com.
The Lodge
1661 Park Ridge Drive, Chaska; 952.448.5633
Summerwood of Chanhassen
525 Lake Drive, Chanhassen; 952.294.5500
Chanhassen Senior Center
7700 Market Blvd., Chanhassen; 952.227.1125
